Policy

Refund Policy

This refund policy applies to orders placed through eurosia.io.

Eligible Refund Requests

Duplicate or excess payment made by mistake.
Payment received for a service that Eurosia Technologies is unable to start or deliver.
Training, certification, AI or digital marketing service orders that have not yet been activated, delivered or started, if requested within 3 business days of payment.

Website, software, POS or ERP projects after work has started, a milestone has been delivered, or source files, design, code, access or documents have been shared.
Training, certification or digital services after enrolment, access, onboarding or delivery has been completed.
Orders delayed due to missing client information, late approval or customer-requested scope change.
Payment gateway charges, bank charges or currency conversion fees where applicable.

Refund requests are reviewed after order verification. Approved refunds are processed to the original payment method within 7-10 business days.

Send the order number, customer name, payment date, amount and reason for refund to support@eurosia.com.bd or contact +8801709371514.